ANDES AI

Services

AI microservices for your company's processes

Text agents, voice agents, document OCR, and automations. Each capability is delivered as an independent service, with an API contract and traceability per request.

Versioned APIstable contracttraceability per requestdeployed in your VPC

Capabilities

Each capability, with its use case and what it includes

This isn't a generic demo: it's what each capability solves in production, what the service includes, and which systems it talks to.

Text agents

A copilot connected to your ERP, your CRM, and your documents.

Use cases

  • Accounts Receivable copilot that answers an invoice's status, citing the ERP module it checked.
  • Internal assistant that resolves policy or procedure questions, citing the exact source document.

Includes

  • Connectors to your ERP, CRM, or knowledge base via API.
  • Conversation memory and access rules inherited from your systems.
  • Escalates to a human when the agent isn't certain.

Voice agents

Answers and makes calls. Transcribes and executes the action on the same call.

Use cases

  • Support line that books, cancels, or reschedules appointments without an operator.
  • Collections call that confirms a payment and logs it in the CRM on the same call.

Includes

  • Integration with your phone system or SIP provider.
  • Live transcription and intent detection.
  • Transfers to a human with full context if the case gets complicated.

OCR & documents

Invoice, meeting minutes, or medical record, converted into structured JSON.

Use cases

  • Supplier invoices converted into entries ready for your ERP.
  • Scanned medical records or meeting minutes, structured into validated fields.

Includes

  • Field-by-field extraction with a confidence score.
  • Human review queue for fields below the confidence threshold.
  • Validation against the target system's schema before writing the data.

Automations

An event triggers a flow that executes real work on your systems.

Use cases

  • A purchase order that arrives by email triggers validation, logging, and approval in your ERP.
  • A status change in the CRM updates inventory and generates the shipping document.

Includes

  • Event triggers: email, webhook, or status change.
  • Log of every step: which system it touched and what it did.
  • Human approval on the steps that require it.

Integrations

Connects to what your company already uses.

It doesn't replace your systems. Agents read and write directly to your ERP, your CRM, your channels, and your documents.

ERP & accounting

  • SAP
  • Oracle
  • Dynamics 365
  • Siigo
  • World Office

CRM & sales

  • Salesforce
  • HubSpot
  • Zoho

Channels

  • WhatsApp Business
  • Slack
  • Microsoft Teams
  • Email
  • SIP telephony

Data & documents

  • PostgreSQL
  • SQL Server
  • Amazon S3
  • SharePoint
  • Google Drive

Not on the list? If it has an API, a database, or files, it connects.

Security

The questions in your security review.

The six that come up in every vendor assessment, with the technical answer.

Where is the model executed?

In your VPC or on your own servers, according to your data residency policy. In a local deployment, inference happens inside your perimeter: neither the prompt nor the document crosses it.

How is data protected in transit and at rest?

Both states are encrypted. Key management stays on the client side; Andes AI keeps no copy of the key material.

Is there any risk of leakage between clients?

No. Each tenant runs in an isolated space with its own credentials and storage. There are no read paths between tenants.

Can an individual response be audited?

Yes. Each response records the tools invoked, the data queried and the model version that produced it. A sample trace is shown below.

What privileges does the agent operate with?

Those of the user making the query. Permissions are inherited from your identity systems; the agent maintains no parallel access model.

Is our data used to train models?

No. Neither conversations nor documents from a client feed the training of base models or of third-party deployments.

audit://req_8f3a1c92e01d
Example trace of a response
request_id
req_8f3a1c92e01d
timestamp
2026-08-09T14:32:07Z
user
usr_4821 · rol: cartera
tools_called
erp.facturas.buscar, erp.pagos.consultar
model
andes-agent-2.4 · inferencia local
decision
answered — source cited

Next step

Book a demo with your use case

We'll show you how an agent solves a real process from your operation, in a 30-minute call.

30 minutes · video call